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  2. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. [3] It is expected that AI ...

  3. Customer experience - Wikipedia

    en.wikipedia.org/wiki/Customer_experience

    Customer experience has emerged as a vital strategy for all retail businesses that are facing competition. [12] According to Holbrook & Hirschman studies [13] (1982) customer experience can be defined as a whole event that a customer comes into contact with when interacting with a certain business. This experience often affects the emotions of ...

  4. Résumé - Wikipedia

    en.wikipedia.org/wiki/Résumé

    An example of a résumé with a common format with the name John Doe. A résumé or resume (or alternatively resumé), [a] [1] is a document created and used by a person to present their background, skills, and accomplishments. Résumés can be used for a variety of reasons, but most often are used to secure new jobs, whether in the same ...

  5. List of largest retail companies - Wikipedia

    en.wikipedia.org/wiki/List_of_largest_retail...

    X5 Retail Group: Discount store 27,310 1.4%: Moscow Russia: 39 Coop: Supermarket 25,623 2.2%: Basel Switzerland: 40 Dollar Tree: Discount store 25,509 5.3%: Chesapeake United States: 41 Groupe ADEO Home improvement 25,425 ... Ronchin France: 42 Alibaba Group New Retail & Direct Sales: Department store 24,718 ... Hong Kong: 43 Système U ...

  6. Situation, task, action, result - Wikipedia

    en.wikipedia.org/wiki/Situation,_task,_action...

    The situation, task, action, result (STAR) format is a technique [1] used by interviewers to gather all the relevant information about a specific capability that the job requires.

  7. Opinion - Harris’s inability to address the economic concerns ...

    www.aol.com/opinion-harris-inability-address...

    Donald Trump is poised to do more damage in his second term, while Vice President Kamala Harris failed to make history as the first female president, and Democrats must embrace aggressive populist ...

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