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2. Construction engineering - Wikipedia

   en.wikipedia.org/wiki/Construction_engineering

   A typical construction engineering curriculum is a mixture of engineering mechanics, engineering design, construction management and general science and mathematics. This usually leads to a Bachelor of Science degree. The B.S. degree along with some design or construction experience is sufficient for most entry-level positions.

3. Light board operator - Wikipedia

   en.wikipedia.org/wiki/Light_board_operator

   Light board operators have the responsibility for ensuring the programming of the light board console is fully functional and ready prior to technical week.Programming has been made a lot easier do to the advancements of technology, specifically the software aspect, making the task of programming the light board console for experienced light board operators straightforward and methodical.

4. Technical support - Wikipedia

   en.wikipedia.org/wiki/Technical_support

   Tier III (or Level 3, abbreviated as T3 or L3) is the highest level of support in a three-tiered technical support model responsible for handling the most difficult or advanced problems. It is synonymous with level 3 support, 3rd line support, back-end support, support line 3, high-end support, and various other headings denoting expert level ...

5. Helpdesk and incident reporting auditing - Wikipedia

   en.wikipedia.org/wiki/Helpdesk_and_incident...

   Help desk and incident reporting auditing is an examination of the controls within the help desk operations. The audit process collects and evaluates evidence of an organization's help desk and incident reporting practices, and operations. The audit ensures that all problems reported by users have been adequately documented and that controls ...

6. Help desk - Wikipedia

   en.wikipedia.org/wiki/Help_desk

   A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user issues, but ...

7. AOL Mail

   mail.aol.com

   Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!