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  2. Helpdesk and incident reporting auditing - Wikipedia

    en.wikipedia.org/wiki/Helpdesk_and_incident...

    Help desk and incident reporting auditing is an examination of the controls within the help desk operations. The audit process collects and evaluates evidence of an organization's help desk and incident reporting practices, and operations. The audit ensures that all problems reported by users have been adequately documented and that controls ...

  3. Help desk - Wikipedia

    en.wikipedia.org/wiki/Help_desk

    A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [ 2 ] studied the value of an organization's help desks.

  4. Help desk software - Wikipedia

    en.wikipedia.org/wiki/Help_desk_software

    Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1]Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably.

  5. Assist by AOL - AOL Help

    help.aol.com/products/assist-by-aol

    Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Assist by AOL Tech problems take many forms, from viruses to slow computers.

  6. Special journals - Wikipedia

    en.wikipedia.org/wiki/Special_journals

    Folio Number: Every page of a journal is numbered. This number is known as a folio number. [5] The folio number is used as a cross reference between the journal and the ledger accounts. The use of folio numbers makes it easy to refer back from the ledger account to the journal entry or forward from the journal entry to the ledger account.

  7. AOL Live Support Plus

    help.aol.com/products/live-support-plus

    Get 24x7 AOL Live expert help for all your AOL needs - from email to login, technical questions, mobile email, and more. Plus, you'll get security products to help protect your identity and data.

  8. Get 24x7 Live Tech Support for Any Device | AOL

    www.aol.com/products/tech-support

    AOL Tech Live Support provides 24x7 access to AOL experts along with assistance for nearly any technical issue you might have, on nearly any device.

  9. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Technical support, commonly shortened as tech support, is a customer service provided to customers to resolve issues, commonly with consumer electronics. This is commonly provided via call centers , online chat and email . [ 1 ]