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2. All you need to know about CRM — and the common ... - AOL

   www.aol.com/know-crm-common-pitfalls-avoid...

   You certainly don’t want to build a Customer Relationship Management (CRM) system or an accounting system. This is where third-party integration comes in handy. Whether you are doing low-touch ...

3. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   Siebel introduced the first mobile CRM app called Siebel Sales Handheld in 1999. The idea of a stand-alone, cloud-hosted customer base was soon adopted by other leading providers at the time, including PeopleSoft (acquired by Oracle), [11] Oracle, SAP and Salesforce.com. [14] The first open-source CRM system was developed by SugarCRM in 2004 ...

4. eCRM - Wikipedia

   en.wikipedia.org/wiki/ECRM

   eCRM – System (created for external use) designed based on customer needs. Web application designed for enterprise-wide use. System maintenance and modification. CRM – More time involved in implementation and maintenance is more expensive because the system exists at different locations and on various servers. eCRM – Reduction in time and ...

5. Microsoft Dynamics 365 - Wikipedia

   en.wikipedia.org/wiki/Microsoft_Dynamics_365

   Microsoft Dynamics 365 is an integrated suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications offered by Microsoft. [1] Combines various functions such as sales, customer service, field service, operations, finance, marketing, and project service automation into a single platform.

6. List of ERP software packages - Wikipedia

   en.wikipedia.org/wiki/List_of_ERP_software_packages

   An ERP and CRM for the Small and Medium-sized Enterprise (SME) in distribution, retail, service and manufacturing. Acquired by Consona Corporation in June 2010: United States: 2010 (3.3.0) Dolibarr: JavaScript, PHP, MySQL or PostgreSQL: GPLv3: Web application (LAMP-based system) to manage small and medium entities Worldwide: 2021-09 (14.0.2) [1 ...

7. Comparison of CRM systems - Wikipedia

   en.wikipedia.org/wiki/Comparison_of_CRM_systems

   Pivotal CRM / Aptean CRM Aptean 6.6 January 2019 Proprietary.NET yes Windows MS SQL, Oracle 1996 Really Simple Systems / Spotler CRM Really Simple Systems 2016 2006 SaaS: VBScript, JavaScript, ASP yes Cloud Computing: MySQL: 2006 SageCRM: Sage Group: Sage CRM 2019 R1 February 2019 Proprietary or SaaS: ASP.NET, ASP yes Windows MS SQL, ORACLE ...