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2. All you need to know about CRM — and the common ... - AOL

   www.aol.com/know-crm-common-pitfalls-avoid...

   You certainly don’t want to build a Customer Relationship Management (CRM) system or an accounting system. This is where third-party integration comes in handy. Whether you are doing low-touch ...

3. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   Siebel introduced the first mobile CRM app called Siebel Sales Handheld in 1999. The idea of a stand-alone, cloud-hosted customer base was soon adopted by other leading providers at the time, including PeopleSoft (acquired by Oracle), [13] Oracle, SAP and Salesforce.com. [16] The first open-source CRM system was developed by SugarCRM in 2004 ...

4. Microsoft Dynamics 365 - Wikipedia

   en.wikipedia.org/wiki/Microsoft_Dynamics_365

   Microsoft Dynamics 365 is an integrated suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications offered by Microsoft. [1] Combines various functions such as sales, customer service, field service, operations, finance, marketing, and project service automation into a single platform.

5. eCRM - Wikipedia

   en.wikipedia.org/wiki/ECRM

   eCRM – System (created for external use) designed based on customer needs. Web application designed for enterprise-wide use. System maintenance and modification. CRM – More time involved in implementation and maintenance is more expensive because the system exists at different locations and on various servers. eCRM – Reduction in time and ...

6. Streak (company) - Wikipedia

   en.wikipedia.org/wiki/Streak_(company)

   Streak is a spreadsheet-style [7] customer relationship management plug-in for Gmail that supports both Google Chrome and Safari web browsers. [9] [10] Users connect the plugin to their Google account via OpenID and do not share their login credentials with the program. [9]

7. Pipedrive - Wikipedia

   en.wikipedia.org/wiki/Pipedrive

   It is the developer of the web application and mobile app Pipedrive, a sales customer relationship management (CRM) tool. The company has more than 1,000 employees in its eight offices across Europe ( Tallinn , Tartu , Lisbon , London , Prague , Dublin , Riga and Berlin ) and two offices in the US ( New York and Florida ).