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  2. I can't locate my malwarebytes folder

    forums.malwarebytes.com/topic/209332-i-cant-locate-my-malwarebytes-folder

    Download MB-Check and save to your desktop. Double-click to run MB-Check and within a few second the command window will open, press "Enter" to accept the EULA then click "OK". This will produce one log file on your desktop: mb-check-results.zip. This file will include the FRST logs generated from the previous set of instructions.

  3. Unable to find Malwarebytes after Installation

    forums.malwarebytes.com/topic/293110-unable-to-find-malwarebytes-after...

    In your Downloads folder, open the mb-support-x.x.x.xxx.exe file. In the User Account Control pop-up window, click Yes to continue the installation. Run the MBST Support Tool. In the left navigation pane of the Malwarebytes Support Tool, click Advanced.

  4. Malwarebytes didn't find anything but before there was someone on...

    forums.malwarebytes.com/topic/309850-malwarebytes-didnt-find-anything-but...

    WARNING: Do Not click the Repair option under Advanced unless requested by a Malwarebytes support agent or authorized helper NOTE: The tools and the information obtained are safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

  5. I failed to find information on how to handle new PC

    forums.malwarebytes.com/topic/318075-i-failed-to-find-information-on-how-to...

    To uninstall all Malwarebytes Products, click the Clean button. Click the Yes button to proceed. Save all your work and click OK when you are ready to reboot. After the reboot, you will have the option to re-install the latest version of Malwarebytes for Windows. Select Yes to install Malwarebytes.

  6. My pc was hacked - General Chat - Malwarebytes Forums

    forums.malwarebytes.com/topic/319300-my-pc-was-hacked

    Just delete the email and then change your email password to a new Strong Password just to make sure. Additionally, you can enter your email address (es) in the following site and it will check to see if that email address was part of a known breach. This is how the passwords are most often obtained and used in this ploy if one is included.

  7. Where i can find my license key? - Malwarebytes for Windows...

    forums.malwarebytes.com/topic/161310-where-i-can-find-my-license-key

    If not, there are some other ways to obtain the information, e.g. from the Windows registry, IF the computer previously had a licensed version of MBAM 1.x PRO installed, and IF the OS has not been reinstalled, and IF you are comfortable looking in the registry. The procedure is explained here: MBAM Clean Removal Process 2x.

  8. [ RESOLVED ] Can't Install MalwareBytes, after resetting my pc

    forums.malwarebytes.com/topic/312721-resolved-cant-install-malwarebytes-after...

    After I reinstalled my pc, i can't install MalwareBytes. I get the promt "Can't run on this pc, to find a version for your pc, contact the software developer. I tried using the support tool, to repair. But without succes mbst-grab-results.zip

  9. [ RESOLVED ] This app can’t run on your pc - Malwarebytes for...

    forums.malwarebytes.com/topic/313222-resolved-this-app-can’t-run-on-your-pc

    To uninstall all Malwarebytes Products, click the Clean button. Click the Yes button to proceed. Save all your work and click OK when you are ready to reboot. After the reboot, you will have the option to re-install the latest version of Malwarebytes for Windows. Select Yes to install Malwarebytes.

  10. Issue on another PC - Malwarebytes 5 for Windows

    forums.malwarebytes.com/topic/313179-issue-on-another-pc

    Announcements. Beta Testing Program. Malwarebytes 5 for Windows. Issue on another PC. Ok. I've been defending having the block on the lower right of the dashboard showing the status of the PC's on your subscription. The PC belonging to my brother-in-law in another state has been showing "1 issue" for several days.

  11. [ RESOLVED ] Malwarebytes Error - This app can't run on your PC

    forums.malwarebytes.com/topic/314760-resolved-malwarebytes-error-this-app-cant...

    To uninstall all Malwarebytes Products, click the Clean button. Click the Yes button to proceed. Save all your work and click OK when you are ready to reboot. After the reboot, you will have the option to re-install the latest version of Malwarebytes for Windows. Select Yes to install Malwarebytes.