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  2. Sample Resume: Customer Service Manager - AOL

    www.aol.com/news/2010-07-01-resume-for-customer...

    This resume was submitted by Linda Dobogai of Aberlene Resume & Career. ... Sample Resume: Customer Service Manager. Barbara Safani. Updated July 14, 2016 at 9:06 PM.

  3. Spare parts management - Wikipedia

    en.wikipedia.org/wiki/Spare_parts_management

    the parts might never be used; the parts might not be stored properly, leading to defects; maintaining inventory of spare parts has associated costs; parts may not be available when needed from a supplier; But without the spare part on hand, a company's customer satisfaction levels could drop if a customer has to wait too long for their item to ...

  4. Résumé - Wikipedia

    en.wikipedia.org/wiki/Résumé

    A résumé or resume (or alternatively resumé), [a] [1] is a document created and used by a person to present their background, skills, and accomplishments. Résumés can be used for a variety of reasons, but most often are used to secure new jobs, whether in the same organization or another.

  5. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. [3] It is expected that AI ...

  6. Automotive Skills - Wikipedia

    en.wikipedia.org/wiki/Automotive_Skills

    Automotive Skills Limited is an English registered charity and one of 25 Sector Skills Councils (SSC), responsible for the retail motor industry, awarded a licensed by the then secretary of state at the Department for Education and Skills, the Rt Hon Charles Clarke MP, in February 2004.

  7. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    This included embedding sales force automation or extended customer service (e.g. inquiry, activity management) as CRM features in their ERP. Customer relationship management was popularized in 1997 due to the work of Siebel, Gartner, and IBM. Between 1997 and 2000, leading CRM products were enriched with shipping and marketing capabilities. [13]

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