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  2. Add or disable 2-step verification for extra security - AOL Help

    help.aol.com/articles/2-step-verification...

    2. Next to "2-Step Verification," click Turn on 2SV. 3. Click Get started. 4. Select Authenticator app for your 2-step verification method.-To see this option, you'll need to have at least 2 recovery methods on your account . 5. Click Continue. 6. Scan the QR code using your authenticator app. 7. Click Continue. 8. Enter the code shown in your ...

  3. Why am I asked to verify my account after signing in?

    help.aol.com/articles/why-am-i-asked-to-verify...

    If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password. This is an important security feature that helps to protect your account from unauthorized access.

  4. Recognize a hacked AOL Mail account

    help.aol.com/articles/recognize-a-hacked-aol...

    • Mail away message. If your account has been compromised. If you think your account has been compromised, follow the steps listed below to secure it. 1. Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if they were changed. 4. Ensure you have antivirus software installed and ...

  5. How to stop scammers from coming after your verification ...

    www.aol.com/stop-scammers-coming-verification...

    Think of your account password and the verification code as working together, similar to a doorknob lock and a deadbolt. If you unlock the doorknob but not the deadbolt, you can't get inside.

  6. How to identify a fake text message: Online skills 101 - AOL

    www.aol.com/identify-fake-text-message-online...

    Another very useful tactic is to visit the sites of organizations you actually deal with on a regular basis and look for the discussion of scams and phishing on their support pages.

  7. SIM swap scam - Wikipedia

    en.wikipedia.org/wiki/SIM_swap_scam

    A SIM swap scam (also known as port-out scam, SIM splitting, [1] simjacking, and SIM swapping) [2] is a type of account takeover fraud that generally targets a weakness in two-factor authentication and two-step verification in which the second factor or step is a text message (SMS) or call placed to a mobile telephone.

  8. Email sender verification notice - AOL Help

    help.aol.com/articles/email-sender-verification...

    If you've confirmed the message is safe, we recommend you review your connected devices, confirm or delete your app password, or use the AOL app to ensure continued safe access to your account. If you think the message indicates suspicious activity, we recommend you change your password and secure your account.

  9. Fix problems signing into your AOL account - AOL Help

    help.aol.com/articles/help-signing-in

    Try another web browser - If you can access your account in another browser, the problem isn't with your account; you'll need to fix the issue in your preferred browser. Someone changed your password - An unauthorized party could have broken in and changed your password. Use the Sign-in Helper to get back into your account and change your password.