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Reset a forgotten password. Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser:
Log in to your AOL account to access email, news, weather, and more.
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!
Keep a valid mobile phone number or email address on your account in case you ever lose your password or run into a prompt to verify your account after signing in. We'll also include your recovery email address when sending a notification of changes made to your account. Add a mobile number or email address
If you have forgotten your password and you previously entered an email address when signing up for the account or in your Preferences, and you still have access to that email account, then this special page can help you recover access to your account. Go to Special:PasswordReset. You can enter either your username or your email.
Mobile users, physically away from the corporate network, who forgot their PC's login password. Passwords cached by the operating system or browser, which might continue to be offered to servers after a password change that was initiated on another computer (help desk, password management web server, etc.) and therefore trigger an intruder lockout.
We’d be happy to welcome you back! We have everything you need from email, to identity protection, to computer security and more. Take control of your digital life by contacting our customer service team.