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2. Service-level agreement - Wikipedia

   en.wikipedia.org/wiki/Service-level_agreement

   A service-level agreement is an agreement between two or more parties, where one is the customer and the others are service providers. This can be a legally binding formal or an informal "contract" (for example, internal department relationships). The agreement may involve separate organizations or different teams within one organization.

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4. Statement of work - Wikipedia

   en.wikipedia.org/wiki/Statement_of_work

   The master service agreement serves as a master contract governing the terms over potentially multiple SOWs. Sometimes it refers to scope of work. For instance, if a project is done on contract, the scope statement included as part of it can be used as the SOW since it also outlines the work of the project in clear and concise terms.

5. Terms of service - Wikipedia

   en.wikipedia.org/wiki/Terms_of_service

   Help; Learn to edit; Community portal; Recent changes; Upload file; Special pages

6. Letter of intent - Wikipedia

   en.wikipedia.org/wiki/Letter_of_intent

   Merger and acquisition agreements, [1] joint venture agreements, real property lease agreements and several other categories of agreements often make use of a letter of intent. The capitalized form Letter of Intent may be used in legal writing, but only when referring to a specific document under discussion.

7. Software license - Wikipedia

   en.wikipedia.org/wiki/Software_license

   Service-level agreements are another type of software license where the vendor agrees to provide a level of service to the purchaser, often backed by financial penalties. Copyleft is a type of free license that mandates derivative works to be licensed.

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9. Standard form contract - Wikipedia

   en.wikipedia.org/wiki/Standard_form_contract

   A standard form contract (sometimes referred to as a contract of adhesion, a leonine contract, [a] a take-it-or-leave-it contract, or a boilerplate contract) is a contract between two parties, where the terms and conditions of the contract are set by one of the parties, and the other party has little or no ability to negotiate more favorable terms and is thus placed in a "take it or leave it ...