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  2. 10 Tips For Tackling The Toughest Workplace Conflicts - AOL

    www.aol.com/news/2012-07-20-10-tips-for-tackling...

    By Jessica Harper Each employee possesses a unique set of attitudes, ideals, and beliefs that may differ from that of their co-workers. Sometimes, these personal differences can lead to conflicts ...

  3. Tips for Dealing With Workplace Conflict - AOL

    www.aol.com/news/2009-09-08-tips-for-dealing...

    CareerBuilder.com If your job involves dealing with other people, conflict is inevitable. Managers report spending 24 to 60 percent of their time dealing with employee disputes. And a study by the ...

  4. How to Recognize the Warning Signs of a Serious Workplace ...

    www.aol.com/2016/03/03/how-to-recognize-the...

    By Indigo Triplett One of the most difficult matters for people to deal with is managing conflict both personally and professionally. Unfortunately, when owning and operating a business, conflict ...

  5. De-escalation - Wikipedia

    en.wikipedia.org/wiki/De-escalation

    In the military, de-escalation is a way to prevent military conflict escalation. A historic example is the teaching harvested from the Proud Prophet war simulation of a conflict between the US and the USSR, which took place in 1983. In war-time diplomacy, de-escalation is used as an exit strategy, sometimes called an "off-ramp" or "slip road ...

  6. Conflict escalation - Wikipedia

    en.wikipedia.org/wiki/Conflict_escalation

    Conflict escalation is the process by which conflicts grow in severity or scale over time. That may refer to conflicts between individuals or groups in interpersonal relationships, or it may refer to the escalation of hostilities in a political or military context. In systems theory, the process of conflict escalation is modeled by positive ...

  7. Conflict resolution - Wikipedia

    en.wikipedia.org/wiki/Conflict_resolution

    Conflict resolution is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict and retribution.Committed group members attempt to resolve group conflicts by actively communicating information about their conflicting motives or ideologies to the rest of group (e.g., intentions; reasons for holding certain beliefs) and by engaging in collective ...

  8. Friedrich Glasl's model of conflict escalation - Wikipedia

    en.wikipedia.org/wiki/Friedrich_Glasl's_model_of...

    The model describes how two parties in a conflict behave. Solutions leading to de-escalation are not immediately apparent in this model, [4] particularly when it appears to both conflict parties impossible to reverse the situation (e.g. an aggressive act on the territory of a state, separation of a common child from the other parent, withdrawal ...

  9. Verbal self-defense - Wikipedia

    en.wikipedia.org/wiki/Verbal_self-defense

    George Thompson (1941–2011), author of Verbal Judo, advanced the field of verbal self-defense by breaking down how to apply the techniques for de-escalation and defusing used by professionally trained police officers. He was one of the leading experts in verbal self-defense tactics and trained law-enforcement agencies around the world.