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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

  3. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    What are 800 and 888 phone number scams? If you get an email providing you a PIN number and an 800 or 888 number to call, this a scam to try and steal valuable personal info. These emails will often ask you to call AOL at the number provided, provide the PIN number and will ask for account details including your password.

  4. Package redirection scam - Wikipedia

    en.wikipedia.org/wiki/Package_redirection_scam

    A package redirection scam is a form of e-commerce fraud, where a malicious actor manipulates a shipping label, to trick the mail carrier into delivering the package to the wrong address. This is usually done through product returns to make the merchant believe that they mishandled the return package, and thus provide a refund without the item ...

  5. Scam Alert: Beware of 'Change My Address' Sites - AOL

    www.aol.com/news/2013-07-25-change-my-address...

    Alamy By Herb Weisbaum It's one of the million little things you need to do when you move -- contact the postal service to change your mailing address. Here's where the problem can occur: Many ...

  6. Postal address verification - Wikipedia

    en.wikipedia.org/wiki/Postal_address_verification

    Postal address verification (also known as address, address validation, address verification and CASS certification [1]) is the process used to check the validity and deliverability of a physical mailing address. According to the United States Postal Service, an address is valid (or mailable) if it is CASS-certified, meaning that it exists ...

  7. Use AOL Official Mail to confirm legitimate AOL emails

    help.aol.com/articles/what-is-official-aol-mail

    One way we do this is by protecting against phishing and scam emails though the use of AOL Official Mail. When we send you important emails, we'll mark the message with a small AOL icon beside the sender name. When you open the message, you'll see the "Official Mail" banner above the details of the message.

  8. National Change of Address - Wikipedia

    en.wikipedia.org/wiki/National_Change_of_Address

    National Change of Address (NCOALink) is "a secure dataset of approximately 160 million permanent change-of-address (COA) records consisting of the names and addresses of individuals, families and businesses who have filed a change-of-address with the USPS". [1] It is a postal address verification system maintained by the United States Postal ...

  9. What's a six-digit verification code — and why you should ...

    www.aol.com/whats-six-digit-verification-code...

    Use a phone number you trust, such as the number on a past statement or a verified number from your phone's address book. Beware of unsolicited messages claiming something’s wrong with your account.