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In 1927 the Public Service Electric and Gas Company, Philadelphia Electric Company, and Pennsylvania Power & Light Company formed a power pool called the Pennsylvania-New Jersey Interconnection. [7] The purpose of the power pool was to dispatch electric generating plants on a lowest cost basis, thereby reducing the electric costs for all ...
KeySpan merged with National Grid USA in 2007, and National Grid began operating the electric infrastructure portion of LIPA business until 2013. Since January 1, 2014, LIPA has contracted with New Jersey–based Public Service Enterprise Group to operate LIPA's electric infrastructure on LIPA's behalf for a period of 12 years. [3]
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Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.