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Thinking of using Zelle for fast, easy bank payments, but worried about getting scammed? Read on, as we’ve put together a helpful guide to the most common Zelle scams. And crucially, how to avoid them. And remember, Zelle isn’t the only option for sending money.
Peer-to-peer payment apps like Zelle are a convenient way to transfer money, but they are also ripe for impersonation scams, phishing scams and more.
Report a Fraud or Scam. If you have been a victim of fraud or scam you may use the form below or call us at 1-844-428-8542 to report your experience. It is important that if you are enrolled in Zelle® through your bank or credit union to report the transaction directly to your bank or credit union.
If someone gained access to your bank account and made a payment with Zelle ® without your permission, and you weren’t involved in any way with the transaction, this is typically considered fraud since it was unauthorized activity.
Customer service scams on Zelle exploit customers' trust in the platform’s legitimacy. Scammers impersonate customer service representatives and manipulate victims into sending money or revealing sensitive account information by phone scams and may also reach out via email.
What follows is a deep dive into how this increasingly clever Zelle fraud scam typically works, and what victims can do about it. Last week’s story warned that scammers are blasting out text...
In another scam involving Zelle — a bank-to-bank transfer app — scammers pose as your bank and tell you there’s a problem with your account. To “protect” your account, the scammer tells you step-by-step instructions to transfer money from your bank account into a new account in your name.
When it comes to payment scams, it's best to know the red flags to look out for. Take a look at these resources to learn more about how to spot and avoid them.
Peer-to-peer payment services, including Zelle, are sometimes used by scammers. Learn how to avoid Zelle scams and what steps to take if you experience fraud.
To help you stay safe, we’ve identified the most common Zelle scams you might encounter, as well as provided information on what to do if you accidentally fall for one.