Search results
Results from the WOW.Com Content Network
To maintain accreditation, businesses must maintain a B rating or higher. Seven major factors go into scores for ratings, with each adding or subtracting points from a 100-point scale that's ...
Topping the complaint list were cell-phone companies, with 38,420 complaints, up 41% over 2010. After that, the list includes (in order of number of gripes): new-car dealers
The Better Business Bureau (BBB) is an American private, 501(c)(6) nonprofit organization founded in 1912. BBB's self-described mission is to focus on advancing marketplace trust, [2] consisting of 92 independently incorporated local BBB organizations in the United States and Canada , coordinated under the International Association of Better ...
5. GreatPeopleSearch. GreatPeopleSearch is a user-friendly free reverse phone number lookup site that provides searchers with fast and accurate results. It draws on publicly available national ...
BBB National Programs, an independent non-profit organization that oversees more than a dozen national industry self-regulation programs that provide third-party accountability and dispute resolution services to companies, including outside and in-house counsel, consumers, and others in arenas such as privacy, advertising, data collection, child-directed marketing, and more.
A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service. [2]
Last year, consumers filed 1.1 million complaints with the Better Business Bureau (BBB) against North American businesses, a 10% increase over 2009. "The complaints filed with BBB are not only a ...
Customer service complaints. According to the Better Business Bureau: "Consumers previously reported to the BBB their subscriptions were automatically renewed with MLB Advanced Media even though they had cancelled their plans within the specified cancellation period. MLB Advanced Media has taken steps to address these concerns by adding more ...