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Check your account email client. One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.
Find your application's "Email Accounts" or "Account Settings" section, select your AOL Mail account, then update to your new password. If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password" to access AOL Mail from these apps.
If your account is working on a web browser and you made sure you're using the right server settings, then update your email app to the newest version available. If you're still experiencing issues with your app, contact the manufacturer. Also, access your AOL Mail on a web browser. Keep in mind - For two-step verification, generate an app ...
Remember to use the Netscape ISP supported configuration below while updating your mail settings. Step 1: Find the mail server settings in your email application. These settings can usually be found under an account settings menu in your application. Then, go to step 2 to change your mail server and port settings.
Outlook 2010 – Follow steps under "Other Email Accounts." Outlook 2007 – Follow steps under "Other Email Accounts." Outlook for Mac – Follow steps under "Update your email settings in Outlook for Mac." Windows 10 Mail – Follow steps for "Add an account using advanced setup." Windows Live Mail – Follow steps "To change server settings ...
AOL.com email users - Read our help article for AOL.com port and server settings. To send and receive AOL email via a 3rd party email client, you'll need to manually configure the servers and port numbers with supported AOL Mail info. If you access AOL Mail through mail.aol.com or the AOL app you don't need to make any changes to your settings.
If you're experiencing issues syncing your AOL account with older third-party mail apps like Kindle Fire's default mail app or the Mac OS mail app:
Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage. Confirm what info your browser will eliminate before resetting and make sure to save any info you don't want to lose. • Restore your browser's default settings in Edge