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Amazon changed its policy of allowing anonymous reviews to one which gave an online credential to reviewers registered with Amazon, although it still allowed them to remain anonymous with pen names. In April 2010, British historian Orlando Figes was found to have posted negative reviews of other authors' books. [ 360 ]
This appears to be the case with Amazon’s new AI shopping assistant, Rufus. The AI chatbot has been offered since July. According to several reviews, the assistant often makes mistakes, doesn ...
Abuses akin to ballot stuffing of favourable reviews by the seller (known as incentivized reviews), or negative reviews by competitors, need to be policed by the review host site. Indeed, gathering fake reviews has become big business. [2] In 2012, for example, fake book reviews have been revealed as significantly affecting ratings on Amazon.
Consumer Reports is a United States-based non-profit organization which conducts product testing and product research to collect information to share with consumers so that they can make more informed purchase decisions in any marketplace.
I'd landed an easy job at Amazon, which I hadn't known existed. I hadn't planned to coast when I'd changed teams. My new role as a member of Amazon's executive-development faculty was a stretch in ...
Consumer Reports (CR), formerly Consumers Union (CU), is an American nonprofit consumer organization dedicated to independent product testing, investigative journalism, consumer-oriented research, public education, and consumer advocacy.
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ConsumerAffairs is an American customer review and consumer news platform that provides information for purchasing decisions around major life changes or milestones. [5] The company's business-facing division provides SaaS that allows brands to manage and analyze review data to improve their products and customer service.