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Seeking examples to follow rather than developing solutions; Excuses, such as "our problems are different" The mistaken belief that management skills can be taught in classes [40] Reliance on quality control departments rather than management, supervisors, managers of purchasing, and production workers
Dorian Shainin (September 26, 1914 – January 7, 2000) was an American quality consultant, aeronautics engineer, author, and college professor most notable for his contributions in the fields of industrial problem solving, product reliability, and quality engineering, particularly the creation and development of the "Red X" concept.
Kaoru Ishikawa (石川 馨, Ishikawa Kaoru, July 13, 1915 – April 16, 1989) was a Japanese organizational theorist and a professor in the engineering faculty at the University of Tokyo who was noted for his quality management innovations.
The time lag between the introduction of total quality initiatives inside the major companies within a country and their observed economic impact: for example, Japanese companies introduced quality initiatives in the 1950s which took effect in the Japanese economy in the 1970s and likewise the United States' quality initiatives from the 1980's ...
Joseph Moses Juran (December 24, 1904 – February 28, 2008) was a Romanian-born American engineer, management consultant and author. He was an advocate for quality and quality management and wrote several books on the topics. [1]
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The theorist of important innovations related to Industrial engineering, such as Poka-yoke and the Zero Quality Control, Shingō could influence fields other than manufacturing. For example, his concepts of SMED, mistake-proofing, and "zero quality control" (eliminating the need for inspection of results) have all been applied in the sales ...
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