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2. Airline complaints - Wikipedia

   en.wikipedia.org/wiki/Airline_complaints

   In the US, Southwest Airlines had the lowest rate of complaints in 2006, with 0.11 complaints per 100,000 passengers, while US Airways and United Airlines had the worst rate of complaints, both with 1.36 complaints per 100,000 passengers. [7] US Airways is also the US airline with the worst on-time performance, which might explain its rate of ...

3. KLM - Wikipedia

   en.wikipedia.org/wiki/KLM

   In November 2012, KLM started a pilot scheme at Amsterdam Airport Schiphol to test self-service boarding. Passengers boarded the aircraft without any interference of a gate agent by scanning their boarding passes, which opened a gate. KLM partner airline Air France ran the same pilot at its hub at Paris-Charles de Gaulle Airport. The pilot ran ...

4. BBB Reveals America's Most Complained-About Businesses - AOL

   www.aol.com/news/2012-03-02-bbb-reveals-americas...

   Topping the complaint list were cell-phone companies, with 38,420 complaints, up 41% over 2010. After that, the list includes (in order of number of gripes): new-car dealers

5. Customer review - Wikipedia

   en.wikipedia.org/wiki/Customer_review

   A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites.

6. Provide feedback for AOL.com - AOL Help

   help.aol.com/articles/provide-feedback-for-aol-com

   We collect and review all submitted feedback on a regular basis. You can also vote up existing ideas or post new feedback for the team. To search and vote for an existing idea or feedback: 1. Scroll to the bottom of the AOL Homepage. 2. Click feedback. 3. Enter your feedback and related submissions will generate. 4.

7. KLM Cityhopper - Wikipedia

   en.wikipedia.org/wiki/KLM_Cityhopper

   The airline was established on 1 April 1991; [1] it started operations the same year. It was formed from the merger of NLM CityHopper and Netherlines.Following the 1991 merger, KLM Cityhopper had Europe's largest fleet composition of Fokker-built aircraft: the Fokker 50, 70 and 100.

8. Air France–KLM - Wikipedia

   en.wikipedia.org/wiki/Air_France–KLM

   Air France–KLM S.A., also known as Air France–KLM Group, is a French-Dutch multinational airline holding company with its headquarters in the rue du Cirque, Paris, France. [3] The group’s three major brands are Air France, KLM and Transavia. Air France-KLM is the result of the merger in 2004 between Air France and KLM.

9. American Airlines lays off 656 workers, will create new ... - AOL

   www.aol.com/news/american-airlines-lays-off-656...

   Fort Worth-based American Airlines will lay off more than 650 workers as it overhauls its customer service department, including more than 300 non-union customer service jobs in Dallas.