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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.

  3. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...

  4. Use AOL Official Mail to confirm legitimate AOL emails

    help.aol.com/articles/what-is-official-aol-mail

    AOL Mail is focused on keeping you safe while you use the best mail product on the web. One way we do this is by protecting against phishing and scam emails though the use of AOL Official Mail. When we send you important emails, we'll mark the message with a small AOL icon beside the sender name.

  5. Don't Lose Money to This Sneaky Airline Customer Support Scam

    www.aol.com/dont-lose-money-sneaky-airline...

    After receiving email alerts about a flight delay, change, or cancellation, or finding out about last-minute changes at the airport, some flyers contact their airline's customer service line in ...

  6. AAA warns of scam emails and texts targeting members. What ...

    www.aol.com/aaa-warns-scam-emails-texts...

    You can also report texting scam attempts to your wireless service provider by forwarding unwanted texts to 7726 or "SPAM." Emily Barnes is the New York State Team consumer advocate reporter for ...

  7. Fake Customer Reviews: Don't Fall for This Online Marketing Scam

    www.aol.com/news/2012-09-19-fake-customer...

    After all, they're like vicarious test-drives: You get the benefit of previous users' experiences in deciding whether a product or service is worth the money or Fake Customer Reviews: Don't Fall ...

  8. Use AOL Certified Mail to confirm legitimate AOL emails

    help.aol.com/articles/what-is-aol-certified-mail

    AOL may send you emails from time to time about products or features we think you'd be interested in. If you're ever concerned about the legitimacy of these emails, just check to see if there's a green "AOL Certified Mail" icon beside the sender name.

  9. Utility scam - Wikipedia

    en.wikipedia.org/wiki/Utility_scam

    After doing so, the scammer switches the customer to a different utility; after a brief introductory period, "rates may suddenly skyrocket" and victims can find themselves locked in long-term contracts even if they didn't agree to them. "Slamming" is the illegal practice of changing a customer to another provider without the customer's permission.