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  2. LeadDesk - Wikipedia

    en.wikipedia.org/wiki/LeadDesk

    LeadDesk Plc is a software company founded in Finland that provides Contact Center as a Service software (CCaaS). It operates in the cloud-based software market in Europe. The group offers the LeadDesk CCaaS cloud service for high-volume sales and customer service needs, such as those in contact cent

  3. List of call centre companies - Wikipedia

    en.wikipedia.org/wiki/List_of_call_centre_companies

    The following is a list of notable call centre companies: Company Founded Employees Revenue Locations Atento: 1999 154,000 Concentrix: 1983 290,000+ US$5.3 billion (2020)

  4. Web callback - Wikipedia

    en.wikipedia.org/wiki/Web_Callback

    A typical Web callback form. Web callback is a technology where a person can enter his or her telephone number in a form on a web site. The company who owns that Web site will then receive the Web callback request and a call center agent will call the person who made the request back on the number they entered.

  5. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    The term "call center" was first published and recognised by the Oxford English Dictionary in 1983. The 1980s saw the development of toll-free telephone numbers to increase the efficiency of agents and overall call volume. Call centers increased with the deregulation of long-distance calling and growth in information-dependent industries. [11]

  6. Florida sees heaviest snowfall in state's history as winter ...

    www.aol.com/florida-sees-most-significant-snow...

    For premium support please call: 800-290-4726 more ... briefing at the state’s emergency operations center. ... gate was closed to both inbound and outbound traffic on Tuesday afternoon as a mix ...

  7. Call management - Wikipedia

    en.wikipedia.org/wiki/Call_management

    Call management is the process of designing and implementing inbound telephone call parameters, which govern the routing of these calls through a network. The process is most prominently utilized by corporations and the call centre industry and has its highest effectiveness when call logging software tools are used.

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