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The Microsoft Authenticator app helps you sign-in to your accounts if you use two-factor verification. Two-factor verification helps you to access your accounts more securely, especially while viewing sensitive information. Because passwords can be forgotten, stolen, or compromised, two-factor verification is an additional security step that ...
Backup. To restore Microsoft Authenticator accounts on a new device, the user must first back up their current device. Here are the steps. The user starts the backup process by clicking on the menu, going to settings, and enabling backup. The Authenticator app uses a strong authentication token to request a 256-bit key from an internal ...
Thank you for posting to Microsoft Community. We are happy to assist you. It sounds like you’re encountering an issue where the Microsoft Authenticator app isn’t providing you authentication code. This can be frustrating, but here are a few steps you can try to resolve the issue if you are using a Microsoft 365 Business/Education account user.
Here is the link to the forum Microsoft Authenticator - Microsoft Q&A, (English only) where you can ask detailed questions and share your ideas for solving the problem. I hope the information I have provided will help you find a better direction. Best regards. Hannah.Z- MSFT |Microsoft Community Support Specialist
Tap on the work or school accounts in Microsoft Authenticator and click on the new “Change password” option to change your account password right from within the app. (2.) Update security info. You can now also manage your work or school account’s authentication methods from within Microsoft Authenticator.
In reply to Inema Elyse MSFT's post on February 14, 2024. Hi, Recently I changed my android phone and I want access my outlook and it is asking me to enter code from authenticator app. when I installed and opened authenticator app for code, the app itself asking for the code. I am surprised and wonder that I opened authenticator app for the ...
If you have the authenticator App set to your account and you don't have access any more to the device to authenticate, you have the option to recover your account credentials on your new device with the steps in the link however make sure you don't have a personal Microsoft account already set up in the authenticator app; https://support ...
Open the Microsoft Authenticator app on your new phone. Tap the plus icon (+) to add an account. Use your phone camera to scan the QR code displayed on the website or app you're trying to sign in to, or enter the code manually. Verify the notification that appears on your old device, and then tap Approve. This should transfer your two-step ...
Admin can do it by following the Manage user authentication options. (if you are not sure who is your admin, can refer to this How do I find my Microsoft 365 admin? - Microsoft Support). If you are the admin only and can’t access your account due to an authentication issue, it is suggested to contact the Data Protection team, because we are ...
After uninstalling, go to your device's app store (Google Play Store for Android or Apple App Store for iOS) and re-download Microsoft Authenticator. 2. Open Microsoft Authenticator: Open the freshly installed Microsoft Authenticator app. 3. Add an Account: Tap the "+" icon or the "Add account" option within the app. 4.