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The Google Authenticator app can generate one-time verification codes for sites and apps that support Authenticator app 2-Step Verification. If you set up 2-Step Verification, you can use the Google Authenticator app to generate codes to sign in to your Google Account. You can still generate codes without an internet connection or mobile service.
Ensure the app is unlocked and look for any pop-up windows or prompts within the app. Alternate Sign-in Method: If the Authenticator app is not working, try using another sign-in method, such as receiving a code via text message or email, if available. If you are end user or if you are admin but other user has admin rights, it is suggested to ...
While phone call, press "1" as business email user and press "1" again as technical support. You also need to provide your subscription purchased information such as company name, billing information, phone number, alternative email address etc.
In reply to Inema Elyse MSFT's post on February 14, 2024. Hi, Recently I changed my android phone and I want access my outlook and it is asking me to enter code from authenticator app. when I installed and opened authenticator app for code, the app itself asking for the code. I am surprised and wonder that I opened authenticator app for the ...
For Authenticator app scenarios, we have a dedicated team with special expertise in Authenticator app related queries. So, we kindly recommend you post your concern in our dedicated Microsoft Authenticator app forum community to get further assistant and proper information process. Our related expert support team will further assist you and ...
DeceLopez. Created on December 2, 2020. URGENT!!! Microsoft Authenticator app is not showing code to enable me to sign in on the browser. I have been trying to log in to my work account in Microsoft online but it is asking for a code from my app, however, the app is not generating a code. I also tried adding the work account on the app but I ...
Open the Microsoft Authenticator app on your new phone. Tap the plus icon (+) to add an account. Use your phone camera to scan the QR code displayed on the website or app you're trying to sign in to, or enter the code manually. Verify the notification that appears on your old device, and then tap Approve. This should transfer your two-step ...
1. Go to the Microsoft account recovery page and sign in with your Microsoft account credentials. 2. Select the "I don't have any of these" option when asked for the verification method. 3. Enter the email address or phone number associated with your Microsoft account. 4. Follow the prompts to verify your identity. 5.
1. Check Notifications: Ensure that your phone's notifications for the Authenticator app are enabled. Sometimes, the app might not show the approval prompt if notifications are disabled. 2. Network Connection: Ensure your phone has a stable internet connection (Wi-Fi or mobile data), as the Authenticator app requires proper connectivity. 3.
Thank you for querying in this forum. According to your description, you cannot sign into the Authenticator app because it asks to retrieve the code from the app itself. It seems like you had added your account in the Authenticator app in previous. Later you may remove the account from the Authenticator app and your account is no longer added ...