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If you suspect fraud or need to file a claim for another type of transaction you can call 1-800-922-9999 Monday-Friday 7am to 10:00pm EST, Saturday/Sunday 9am-6pm EST or the number found on the back of your debit card or monthly statement. Online Banking & Mobile banking.
Schedule an appointment. Get answers to your frequently asked questions about Citizen's products and services. Learn about checking accounts, savings accounts, online banking and more.
If you receive a suspicious phone call or email asking for your authentication credentials you should decline to do so and call us at 1-888-307-9565. Find the various ways Citizens credit card holders can contact us about their accounts.
Still having trouble? Please call the Citizens customer support team toll-free at 1-800-656-6561 for assistance. Will the person I send money to be notified? Yes! They will receive a notification via email or text message. Is my information secure?
If you would like assistance, call Online Banking Customer Service toll free at 1-800-656-6561. Business customers should call 1-877-229-6428 to sign up. Secure Payments and Transfers
Our Customer Service Representatives are available to assist you with your loan servicing questions at 800.234.6002, Monday through Friday from 8 a.m. to 8 p.m. ET. Address for Certain Loan Requests and Notifications
Citizens Pay (877) 489-6132. Monday-Friday: 8 am-7 pm EST Saturday: 8 am-12 pm EST
Citizens offers personal and business banking, student loans, home equity products, credit cards, online banking, mobile banking, and more. We offer approximately 3,300 ATMs and 1,200 branches. You're made ready and so are we.
To report suspected fraud on any of your Citizens accounts, call 1-800-922-9999 or the number on the back of your credit/debit card or monthly statement. Find a Branch/ATM Customer Service
Complete this form and a home loan originator will contact you within one business day to help you apply for a home loan solution that is right for you. If you would like to speak to someone immediately, please call us at 1-888-514-2300.