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2. The Benefits of VoIP Phone Systems - AOL

   www.aol.com/benefits-voip-phone-systems...

   Over 30% of U.S. companies use Voice over Internet Protocol (VoIP) phone systems. Many switch from conventional services to realize the benefits of VoIP, including lower costs, operational ...

3. MicroSIP - Wikipedia

   en.wikipedia.org/wiki/MicroSIP

   MicroSIP is designed for a wide range of users, including individuals, small businesses, and organizations that require basic VoIP services without the complexity of larger, feature-heavy VoIP applications. Its minimalistic interface makes it suitable for users who need a straightforward application without unnecessary frills.

4. BroadVoice - Wikipedia

   en.wikipedia.org/wiki/BroadVoice

   Broadvoice's b-hive virtual call center platform combines UCaaS, Contact Center, Cloud PBX and communication tools. [7] The platforms allow users to review and manage call flows through real-time analytics, call routing, call recording, auto attendants, conference call setup, manager users and the added ability to use the Android and iPhone application to make and receive calls.

5. Comparison of VoIP software - Wikipedia

   en.wikipedia.org/wiki/Comparison_of_VoIP_software

   This is a comparison of voice over IP (VoIP) software that examines applications and systems used for conducting voice and multimedia communications across Internet Protocol (IP) networks. VoIP technology has transformed telecommunications by offering alternatives to traditional telephony systems while providing enhanced features and cost savings.

6. Cloud communications - Wikipedia

   en.wikipedia.org/wiki/Cloud_communications

   Cloud services is a broad term, referring primarily to data-center-hosted services that are run and accessed over an Internet infrastructure. Until recently, these services have been data-centric, but with the evolution of VoIP (voice over Internet protocol), voice has become part of the cloud phenomenon. [1]

7. Interactive voice response - Wikipedia

   en.wikipedia.org/wiki/Interactive_voice_response

   IVR applications can also be hosted on the public network, without contact center integration. Services include public announcement messages and message services for small business. It is also possible to deploy two-prong IVR services where the initial IVR application is used to route the call to the appropriate contact center.