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In April 2022, Apple launched its Self Service Repair program in the U.S. The company resisted supporting do-it-yourself repairs for years, and the launch was somewhat of a surprising (and very ...
Apple said Wednesday that it will start letting customers repair their own iPhones, even offering instructions and selling parts and tools.
It includes environmental NGOs and repair actors such as community repair groups, social economy actors, spare parts distributors, self-repairers, repair and refurbishing businesses. iFixit.com - website for iFixit's right to repair campaign page. iFixit is a leading source of online information regarding device repair and a leading advocate ...
In 2022, Apple rolled out a self-service repair program, allowing any user to buy parts, rent repair tools from Apple, and obtain repair manuals. The program received a degree of praise by iFixit and repair advocates, who also critically noted that Apple maintains control over the parts supply. [136] [137]
The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced.
The shift reflects a strengthening “right to repair” movement embraced by President Joe Biden and affecting everything from smartphones to cars and tractors. Under Pressure, Apple Allows Self ...
Apple Authorized Service Providers (previously called Apple Specialist Resellers [1]) are independent companies which are certified by Apple Inc., which carry out in-warranty or out-of-warranty repairs of Apple products as part of the company's AppleCare program. [2] Apple provides retailers and repairers with tools, training, and service manuals.