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2. Troubleshooting AOL Desktop Gold

   help.aol.com/articles/aol-desktop-troubleshooting

   Create New Desktop Shortcut • Right click the AOL Desktop Tray Launcher icon in the System tray. • Select Create new desktop shortcut. • If the issue still exists, proceed to the next step. Create a shortcut from the Help menu • Open AOL Desktop Gold. if you are having trouble opening it, click Start on the windows toolbar.

3. Export your AOL Desktop Gold data to another computer

   help.aol.com/articles/export-your-aol-desktop...

   Use a removable USB flash drive to transfer the file onto another computer. Sign in to Desktop Gold on the second computer. Click the Settings icon. While in General settings, click the My Data tab. Click Import. Select the file you moved over using the USB flash drive. If prompted, enter the password you created for this export file.

4. Restore your browser to default settings - AOL Help

   help.aol.com/articles/reset-web-settings

   Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage. Confirm what info your browser will eliminate before resetting and make sure to save any info you don't want to lose. • Restore your browser's default settings in Edge

5. System Restore - Wikipedia

   en.wikipedia.org/wiki/System_Restore

   System Restore is a feature in Microsoft Windows that allows the user to revert their computer's state (including system files, installed applications, Windows Registry, and system settings) to that of a previous point in time, which can be used to recover from system malfunctions or other problems.

6. Time Machine (macOS) - Wikipedia

   en.wikipedia.org/wiki/Time_Machine_(macOS)

   Time Machine is the backup mechanism of macOS, the desktop operating system developed by Apple. The software is designed to work with both local storage devices and network-attached disks, and is commonly used with external disk drives connected using either USB or Thunderbolt .

7. Amanda (software) - Wikipedia

   en.wikipedia.org/wiki/Amanda_(software)

   The Advanced Maryland Automatic Network Disk Archiver (Amanda) is an open source computer archiving tool that is able to back up data residing on multiple computers on a network. It uses a client–server model , where the server contacts each client to perform a backup at a scheduled time.

8. Premium Tech Support with Assist by AOL | AOL Products

   www.aol.com/products/tech-support/assist

   Our tech experts know all about Windows PCs; Apple computers running Mac OS 10.6 and above; and any brand of smartphone (iPhone, Samsung, HTC), tablet (iPad, Kindle, Surface), or smart TV.

9. Support and help for AOL Desktop Gold

   help.aol.com/articles/support-and-help-for-aol...

   Technical assistance for AOL Desktop Gold is available by calling the support phone number provided in your order confirmation email. With Desktop Gold, you’ll receive support for a variety of technical issues. Visit My Account to manage or cancel your AOL Desktop Gold subscription. AOL membership benefit activation.