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  2. Communications training - Wikipedia

    en.wikipedia.org/wiki/Communications_training

    It helps in communicating the apt message to the appropriate person at the most right time and to effectively manage and develop assertive skills. It enable candidates to manage competently, maintain long-term relationships, form new alliances, meet new people and establish contact with them and develop relationship with them

  3. Thomas–Kilmann Conflict Mode Instrument - Wikipedia

    en.wikipedia.org/wiki/Thomas–Kilmann_Conflict...

    Competing Style: The competing style involves high assertiveness and low cooperativeness, where individuals prioritize their own goals over others'.It is effective in urgent situations requiring quick decisions but can strain relationships and trust if overused.

  4. Assertiveness - Wikipedia

    en.wikipedia.org/wiki/Assertiveness

    Assertiveness is the quality of being self-assured and confident without being aggressive to defend a right point of view or a relevant statement. In the field of psychology and psychotherapy, it is a skill that can be learned and a mode of communication.

  5. FRIENDS program - Wikipedia

    en.wikipedia.org/wiki/FRIENDS_program

    D= Do it every day: Skills are most effective when practised every day. This letter of FRIENDS is to encourage participants to continue using the skills after the program is completed. • S= Smile! Stay calm, and talk to support teams: The final stage of the program is the relapse prevention phase.

  6. Andrew Salter (psychologist) - Wikipedia

    en.wikipedia.org/wiki/Andrew_Salter_(psychologist)

    The chapter “Conditioning Excitatory Reflexes” in Conditioned Reflex Therapy is the first concrete description and explanation of how “assertiveness” works, and why it is important for a patient to practice. “Early recognition of the problem of unassertive behavior was provided by Salter,” according to Goldfried and Davison.

  7. AOL Mail

    mail.aol.com

    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

  8. Acceptance and commitment therapy - Wikipedia

    en.wikipedia.org/wiki/Acceptance_and_commitment...

    Acceptance and commitment therapy (ACT, typically pronounced as the word "act") is a form of psychotherapy, as well as a branch of clinical behavior analysis. [1] It is an empirically-based psychological intervention that uses acceptance and mindfulness strategies [2] along with commitment and behavior-change strategies to increase psychological flexibility.

  9. Active listening - Wikipedia

    en.wikipedia.org/wiki/Active_listening

    Active listening skills, including but not limited to eye contact, no distractions, and clarity seeking, round out these techniques by engaging in an active, respectful, and attentive way. Only by practicing these methods can listeners create a non-threatening, meaningful space for communication.