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This is usually due to problems on the mail server, heavy internet traffic, or routing problems. Unfortunately, other than waiting, you won't be able to determine if the message is delayed or undeliverable. If possible, ask the sender to resend the message to see if you can get the message a second time. Check for emails in your Spam folder
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You can review your filter settings in New AOL Mail and edit or delete any incorrect filters • If you're using a mobile app or program that's setup to delete email from the server, you'll need to contact the manufacturer for help. Examples include Outlook and Mac Mail.
Take control of your inbox by keeping your spam list up to date. 1. Click the Block Senders tab. 2. In the box under "Block mail from addresses I specify," enter the email address you want blocked. 3. Click the + icon 4. Alternatively, to remove the address, click the X icon next to the address you want removed.
AOL Mail lists your emails together in a single thread, making it easier to follow the flow of the conversation. This feature can help you to quickly locate specific emails and reduce clutter in your inbox. Use the collapse icon or expand icon to view the messages in the conversation thread. Turn conversations on or off
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
1. Tap the Profile icon. 2. Tap Settings & privacy. 3. Tap Inbox style under "Customize Inbox". 4. Tap Unified Inbox to keep messages in one folder. 5. Tap New/Old Mail for separate folders. 6. Tap the Back icon (Android) (iOS) to relaunch the app to view the changes.
By default, both the Trash and Spam folders empty automatically to keep your account tidy. These settings are set systemically and can't be changed. • Trash deletion frequency - Trash is deleted after 7 days. • Spam deletion frequency - Spam is deleted after 30 days.