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Emails from specific senders may be set up to go to the trash or other folders. Check your settings to view or change where they're going. • If you've set up filters, the settings may be routing some emails to the trash. You can review your filter settings in New AOL Mail and edit or delete any incorrect filters
Filters - Review your settings to see if filters are sending emails to another folder. If you find any unexpected filters, check to see if your account may have been compromised. Search for them - Locate misplaced emails using our basic or advanced search options. Spam and Trash - These folders don't show in search results. Check them manually.
Change any of the following settings, then click Save to finalize your selection: • Cc/Bcc Select whether or not you want Cc/Bcc displayed. • Default Compose Mode Select how you want the compose screen displayed. • Write mail in a pop-up screen. • Write mail in full plane compose. • Write mail in a separate window.
If possible, ask the sender to resend the message to see if you can get the message a second time. Check for emails in your Spam folder. If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4.
Outlook 2007 – Follow steps under "Other Email Accounts." Outlook for Mac – Follow steps under "Update your email settings in Outlook for Mac." Windows 10 Mail – Follow steps for "Add an account using advanced setup." Windows Live Mail – Follow steps "To change server settings for your email service provider."
Mac Mail calls folders "Mailboxes." To view your AOL Mail folders like New, Old, Sent, Spam, Trash and Saved on AOL in Mac Mail, click the View menu, then click Show Mailboxes.
Many email services also offer filters (and advanced filters) that let you search the messages in your spam folder by sender, date, attachment and more. Second, look for a box next to each email ...
The AOL app lets you sort your emails by sender. This can help you locate all messages sent by a sender in case you're looking for a specific message, or in case you want to tidy up your inbox. Open your Inbox in the AOL app. Tap Edit, located in the top right of the screen. Tap the Sender option at the top of the screen. Tap View all emails.