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The hotline operator reported that before the adoption of 988, it dispatched emergency services for about 2% of calls. Its policy is to do so only if the caller does not cooperate with making a safety plan and seems likely to act on a plan of suicide. [28] The hotline has also been criticized for inadequate funding and staffing shortages. [29]
A crisis hotline is a phone number people can call to get immediate emergency telephone counseling, usually by trained volunteers. The first such service was founded in England in 1951 and such hotlines have existed in most major cities of the English speaking world at least since the mid-1970s.
Suicide.org (suicide.org) has a list of South Korean suicide hotlines. Counsel24: Call 1566–2525; Lifeline Korea: Call 1588–9191; Mental Health Center Crisis Counseling 24hrs: Call 1577–0199; Ministry of Health & Welfare Call Center 24hrs: Call 129; Youth Cyber Counselling Center (ages 9-24): Call 1388 or live chat [54]
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A helpline, or switchboard, is a telephone service which offers help to those who call. Many helpline services now offer more than telephone support - offering access to information, advice or customer service via telephone, email, web or SMS. [1] [2] The word hotline is also sometimes used to refer to a helpline. A helpline can provide ...
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