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  2. Use full headers to find delivery delays or a forged email's ...

    help.aol.com/articles/use-full-headers-to-find...

    An email's full headers include information about how it was routed and delivered as well as information about the true sender of the email. View the full headers to find out where an email was delayed or who really sent an email with a forged address. View an email's full header. 1. Sign in to your AOL Mail account. 2. Click on an email to ...

  3. Find delivery delays or identify the sender in AOL Mail

    help.aol.com/articles/use-full-headers-to-find...

    View the full headers to find out where an email was delayed or if the real sender disguised their email address. View the full header of an email. 1. Click an email to open it. 2. Click the More drop-down in the top menu. 3. Select View Message Source. Use header info to investigate problems. See where an email was delayed

  4. Manage spam in AOL Mail

    help.aol.com/articles/manage-spam-in-aol-mail

    When you mark a message from a mailing list as spam, and we trust the sender, you'll be given the option to unsubscribe rather than marking it as spam. Select Unsubscribe and you will no longer receive any messages from the mailing list. Selecting Report as spam will mark the message as spam and move it into the spam folder.

  5. Email incorrectly delivered to the Trash folder - AOL Help

    help.aol.com/articles/email-incorrectly...

    Are important emails not showing up in your Inbox? Emails from specific senders may be set up to go to the trash or other folders. Check your settings to view or change where they're going. • If you've set up filters, the settings may be routing some emails to the trash.

  6. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    If possible, ask the sender to resend the message to see if you can get the message a second time. Check for emails in your Spam folder. If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4.

  7. Delete or restore emails in AOL Mail

    help.aol.com/articles/delete-emails-in-new-aol-mail

    Never worry about getting overwhelmed with old or unwanted emails. AOL Mail lets you easily delete unwanted messages. If any of your emails have been permanently deleted or have gone missing in the last 7 days, give us a call and we' ll do everything we can to try to recover your lost messages. Delete a single email

  8. Why did I receive an email from MAILER-DAEMON? - AOL Help

    help.aol.com/articles/what-is-a-mailer-daemon...

    When you get a message from a "MAILER-DAEMON" or a "Mail Delivery Subsystem" with a subject similar to "Failed Delivery," this means that an email you sent was undeliverable and has been bounced back to you. These messages are sent automatically and often include the reason for the delivery failure.

  9. Why can’t I sort email by the header? - AOL Help

    help.aol.com/articles/why-can-t-i-sort-email-by...

    Unfortunately, the ability to sort by "From," "Subject," or "Date" is no longer supported if you use the New/Old style of inbox. If you want to sort your messages this way, switch to the Unified Inbox style .