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Comparison of mobile CRM systems; List of ERP software packages (Enterprise Resource Planning) Customer relationship management (CRM) References
Embedded customer relationship management software is built-in to an ERP software and can usually not be used as stand-alone CRM software like Salesforce.com. It has the following characteristics: functionalities in marketing, sales and service are integral part of the order-to-cash process within an ERP solution
For companies developing CRM applications, see Category:Customer relationship management software companies. Subcategories This category has the following 6 subcategories, out of 6 total.
Open Systems Accounting Software – OSAS, TRAVERSE; Oracle – Oracle Fusion Cloud, Oracle ERP Cloud, Oracle NetSuite, Oracle E-Business Suite, JD Edwards EnterpriseOne, JD Edwards World, PeopleSoft, Oracle Retail [7] Panaya – Panaya CloudQuality Suite; Planet Soho – SohoOS; Plex Systems – Plex Online; Pronto Software – Pronto Software
Microsoft Dynamics 365 is an integrated suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications offered by Microsoft. [1] Combines various functions such as sales, customer service, field service, operations, finance, marketing, and project service automation into a single platform.
The same year, Gartner organized and held the first Customer Relationship Management Summit, and summarized the features systems should offer to be classified as CRM solutions. [15] In 2013 and 2014, most of the popular CRM products were linked to business intelligence systems and communication software to improve corporate communication and ...
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