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  2. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    • Restore your browser's default settings in Firefox • Restore your browser's default settings in Chrome. While Internet Explorer may still work with some AOL products, it's no longer supported by Microsoft and can't be updated. Because of this, we recommend you download a supported browser for a more reliable and secure experience.

  3. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    If you are missing items or your settings are not saving correctly, try the solutions listed below. Close Desktop Gold and relaunch • Open task manaager • End task on ALL "AOL Desktop.exe" • Open Desktop Gold • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold

  4. Download or update your web browser - AOL Help

    help.aol.com/articles/download-or-upgrade-your...

    • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated.

  5. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Clear your browser's cache to reset your browser and wipe out all the little unwanted bits of info that have been stored, making it overall run better. Fix problems with missing emails When emails go missing in AOL Mail, it's often due to a few simple things; either the message is in the wrong folder, your third-party mail client's settings, or ...

  6. Greenshot - Wikipedia

    en.wikipedia.org/wiki/Greenshot

    "Capture window" creates a screenshot of the active or a selected window (depending on the user's settings). "Capture fullscreen" captures the complete screen(s). "Capture Internet Explorer" allows creating a scrolling capture of websites that are larger than the browser window when opened in Internet Explorer.

  7. Safety and security features available with AOL Desktop Gold

    help.aol.com/articles/aol-desktop-gold-premium...

    The random letters, numbers, and characters in the top-right of your screen is the anti-keylogging window that disguises the actual keys you type on your keyboard with randomly-generated characters. This feature helps prevent criminals from stealing your sensitive data while you're signed into Desktop Gold.

  8. Snipping Tool - Wikipedia

    en.wikipedia.org/wiki/Snipping_Tool

    In Windows 10 version 1809, a new Universal app version of Snipping Tool known as Snip & Sketch was introduced. It was first named Screen Sketch, and was initially a component of the Windows Ink Workspace. [3] [4] [5] Snipping Tool was modified to contain a notice warning of the application's deprecation, which encouraged users to move to Snip ...

  9. Fix problems sending AOL Mail - AOL Help

    help.aol.com/articles/aol-mail-troubleshooting

    Use a different browser: If you're using an older or outdated browser, such as Internet Explorer, you may need to access AOL Mail from a different browser. If you don't have an updated or supported browser installed on your computer, you'll need to update your existing browser or download a new one. Check your display name: