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  2. Restart the computer and close programs on Mac - AOL Help

    help.aol.com/articles/restart-the-computer-and...

    1. Click the Apple menu, and then click Shut Down. Note: Wait for 20 seconds, and then turn on the computer. 2. On the keyboard, hold down the Command and Option keys, and then tap the esc key. In the Force Quit Applications window, click any program other than Finder to highlight it, and then click Force Quit. 3.

  3. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Restart the computer • If you haven't recently restarted your computer or you don't restart your computer very often, we recommend that you restart the computer. This helps clear the internal memory (RAM), which often resolves many issues.

  4. A guide to Safe Mode, a troubleshooting method to use when ...

    www.aol.com/news/guide-safe-mode-troubleshooting...

    Safe Mode is a basic diagnostic mode for your operating system that starts the computer without most of its drivers and software. A guide to Safe Mode, a troubleshooting method to use when your ...

  5. AOL Help

    help.aol.com

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  6. Macintosh startup - Wikipedia

    en.wikipedia.org/wiki/Macintosh_startup

    In most cases, the restart button will not work as intended, forcing the user to hard reset the computer (many Mac users of the time would often keep a paper clip nearby alongside the computer for the same reason). The text-based kernel panic screen as displayed in Mac OS X 10.0-10.1. The kernel panic message screen as displayed in Mac OS X 10.2.

  7. Power-on self-test - Wikipedia

    en.wikipedia.org/wiki/Power-on_self-test

    On the screen, if working, will be the Sad Mac icon, along with two hexadecimal strings, which can be used to identify the problem. Some Macs made around this time do not use a death chime like Macs made prior to 1987, but retained the same format as those that used the death chimes, such as the presence of the Sad Mac icon and two hexadecimal ...

  8. Shutdown (computing) - Wikipedia

    en.wikipedia.org/wiki/Shutdown_(computing)

    Turns off the computer. -r: Shuts down and reboots a computer. -m[\\ Computer Name] When shutting down a network computer, allows user to choose which computer to turn off. -t xx Timer before shut down occurs. By default it is set to 30 seconds. -c "message" Allows a message to be shown in the System Shutdown window. It can not be more than 127 ...

  9. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Disable Protected Mode in Internet Explorer. Protected mode is enable by default and may interfere with AOL Mail. If you're continuing to have trouble accessing mail, turn Protected Mode off: 1. Click Tools. 2. Click Internet Options. 3. Click the Security tab. 4. Deselect "Enable Protected Mode." 5. Restart Internet Explorer and sign in to AOL ...