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  2. Restart the computer and close programs on Mac - AOL Help

    help.aol.com/articles/restart-the-computer-and...

    1. Click the Apple menu, and then click Shut Down. Note: Wait for 20 seconds, and then turn on the computer. 2. On the keyboard, hold down the Command and Option keys, and then tap the esc key. In the Force Quit Applications window, click any program other than Finder to highlight it, and then click Force Quit. 3.

  3. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Restart the computer • If you haven't recently restarted your computer or you don't restart your computer very often, we recommend that you restart the computer. This helps clear the internal memory (RAM), which often resolves many issues.

  4. A guide to Safe Mode, a troubleshooting method to use when ...

    www.aol.com/news/guide-safe-mode-troubleshooting...

    Safe Mode is a basic diagnostic mode for your operating system that starts the computer without most of its drivers and software. A guide to Safe Mode, a troubleshooting method to use when your ...

  5. AOL Help

    help.aol.com

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  6. Safe mode - Wikipedia

    en.wikipedia.org/wiki/Safe_mode

    Safe mode is a diagnostic mode of a computer operating system (OS). It can also refer to a mode of operation by application software. Safe mode is intended to help fix most, if not all, problems within an operating system. It is also widely used for removing rogue security software.

  7. AOL Mail

    mail.aol.com

    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

  8. Black screen of death - Wikipedia

    en.wikipedia.org/wiki/Black_screen_of_death

    Rarely an experienced user would reinstall Windows. In the case of the former, the boot loader will most likely inform the user the name of the missing file, allowing for the user to supply and/or reinstall the missing files to resolve the boot problem. In the case of the latter, however, the computer will not be able to boot, even into safe mode.

  9. Shutdown (computing) - Wikipedia

    en.wikipedia.org/wiki/Shutdown_(computing)

    Turns off the computer. -r: Shuts down and reboots a computer. -m[\\ Computer Name] When shutting down a network computer, allows user to choose which computer to turn off. -t xx Timer before shut down occurs. By default it is set to 30 seconds. -c "message" Allows a message to be shown in the System Shutdown window. It can not be more than 127 ...