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  2. CEO says forget salary, pay $23,700 fee ... The best and worst U.S. states for finding a good job in 2024. ... Imagine a customer-service center that speaks your language, no matter what it is. ...

  3. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

  4. Verint Systems - Wikipedia

    en.wikipedia.org/wiki/Verint_Systems

    Verint Systems Inc. is a Melville, New York–based technology company that sells products and services for customer experience (CX) automation. [2] The company offers an open platform, applications, and bots that incorporate artificial intelligence (AI), advanced analytics, large language models, and automated workflows to analyze business intelligence from customer interactions in the ...

  5. List of professional designations in the United States

    en.wikipedia.org/wiki/List_of_professional...

    Certified Customer Experience Professional CCXP Customer Experience Professionals Association [117] Certified Archivist CA Academy of Certified Archivists: Digital Archives Specialist DAS Society of American Archivists: Certified Energy Manager CEM Association of Energy Engineers (AEE) Certified Energy Auditor CEA Association of Energy ...

  6. 10 Best and Worst States To Start a Tech Business - AOL

    www.aol.com/10-best-worst-states-start-190400897...

    The state’s proximity to D.C. helps make it one of the best states to start a tech business. It ranked No. 1 for people holding tech degrees and average internet speed. It also ranked high for ...

  7. Computer engineering - Wikipedia

    en.wikipedia.org/wiki/Computer_engineering

    According to the U.S. Bureau of Labor Statistics (BLS), "computer applications software engineers and computer systems software engineers are projected to be among the faster than average growing occupations" The expected ten-year growth as of 2014 for computer software engineering was an estimated seventeen percent and there was a total of ...

  8. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Contact-center automation, CCA, the practice of having an integrated system that coordinates contacts between an organization and the public, is designed to reduce the repetitive and tedious parts of a contact center agent's job. Automation prevents this by having pre-recorded audio messages that help customers solve their problems.

  9. RightNow Technologies - Wikipedia

    en.wikipedia.org/wiki/RightNow_Technologies

    Oracle RightNow is an American customer relationship management (CRM) software service for enterprise organizations which is part of Oracle Service. [1] It was originally developed by RightNow Technologies, Inc., which was acquired by Oracle Corporation in 2011 in a $1.8 billion deal.

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