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To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page. Click Change password. Enter a new password. Click Continue. From most AOL mobile apps: Tap the Menu icon. Tap Manage Accounts. Tap Account info. Tap Security settings. Enter your security code. Tap Change password. Enter a new password.
The CAC PMO [14] has also created a CAC PIN Reset workstation capable of resetting a locked CAC PIN. For some DoD networks, Active Directory (AD) is used to authenticate users. Access to the computer's parent Active Directory is required when attempting to authenticate with a CAC for a given computer, for the first time.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
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In combination with a personal identification number, a CAC satisfies the requirement for two-factor authentication: something the user knows combined with something the user has. The CAC also satisfies the requirements for digital signature and data encryption technologies: authentication, integrity and non-repudiation.
Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.