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  2. Performance indicator - Wikipedia

    en.wikipedia.org/wiki/Performance_indicator

    Performance indicators differ from business drivers and aims (or goals). A school might consider the failure rate of its students as a key performance indicator which might help the school understand its position in the educational community, whereas a business might consider the percentage of income from returning customers as a potential KPI.

  3. Human resource metrics - Wikipedia

    en.wikipedia.org/wiki/Human_resource_metrics

    Key Performance Indicators (KPIs) are used to measure human capital outcomes, such as talent management, employee engagement and high performance, illustrates the firm's business, financial and strategic goals, and promotes partnership with senior management for organizational success. [4]

  4. Performance measurement - Wikipedia

    en.wikipedia.org/wiki/Performance_measurement

    Performance Reference Model of the Federal Enterprise Architecture, 2005. [6] Defining performance measures or methods by which they can be chosen is also a popular activity for academics—for example a list of railway infrastructure indicators is offered by Stenström et al., [7] a novel method for measure selection is proposed by Mendibil et ...

  5. Triple bottom line - Wikipedia

    en.wikipedia.org/wiki/Triple_bottom_line

    In 1981, Freer Spreckley first articulated the triple bottom line framework in a publication called Social Audit - A Management Tool for Co-operative Working. [8] In this work, he argued that enterprises should measure and report on financial performance, social wealth creation, and environmental responsibility.

  6. Organizational analysis - Wikipedia

    en.wikipedia.org/wiki/Organizational_analysis

    Measuring success is much harder in the public sector as it’s based on when a social need or issue has been full-filled. There is often no direct link between meeting mission and being sustainable. Sometimes a social value does not align with financial performance or organizational survival.

  7. Workforce productivity - Wikipedia

    en.wikipedia.org/wiki/Workforce_productivity

    Companies that promote a healthy work-life balance, provide mental health support, and encourage overall well-being tend to have more productive and engaged employees. [19] 7. Performance Metrics and KPIs Performance metrics and Key Performance Indicators (KPIs) are quantifiable measures used to assess and track productivity. Setting and ...

  8. Organizational effectiveness - Wikipedia

    en.wikipedia.org/wiki/Organizational_effectiveness

    In economics, organizational effectiveness is defined in terms of profitability and the minimisation of problems related to high employee turnover and absenteeism. [4] As the market for competent employees is subject to supply and demand pressures, firms must offer incentives that are not too low to discourage applicants from applying, and not too unnecessarily high as to detract from the firm ...

  9. Balanced scorecard - Wikipedia

    en.wikipedia.org/wiki/Balanced_scorecard

    Lack of an overall score: The second kind of criticism is that the balanced scorecard does not provide an overall score or a unified view of performance with clear recommendations: it is simply a list of metrics that managers have to interpret before deciding upon appropriate interventions (e.g. Jensen 2001 [50]).

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