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  2. Hartsfield–Jackson Atlanta International Airport - Wikipedia

    en.wikipedia.org/wiki/Hartsfield–Jackson...

    The airport has international service within North America and to Latin America, Europe, Africa, Middle East and East Asia. [13] The airport is mostly in unincorporated areas of Clayton County, [14] but it spills into the city limits of Atlanta, [15] College Park, [16] and Hapeville, [17] in territory extending into Fulton County.

  3. List of Airport Service Quality Award winners - Wikipedia

    en.wikipedia.org/wiki/List_of_Airport_Service...

    Seoul's Incheon International Airport has won "Best Airport Worldwide" on every occasion.. This list of Airport Service Quality Award winners is a representation of the world's airports, which have been recognised by the Airports Council International (ACI) to be leading in customer satisfaction and have thus received an Airport Service Quality Award (ASQ).

  4. Service quality - Wikipedia

    en.wikipedia.org/wiki/Service_quality

    One of the earliest attempts to grapple with the service quality concept came from the so-called Nordic School. In this approach, service quality was seen as having two basic dimensions: [8] Technical quality: What the customer receives as a result of interactions with the service firm (e.g. a meal in a restaurant, a bed in a hotel)

  5. O'Hare International Airport - Wikipedia

    en.wikipedia.org/wiki/O'Hare_International_Airport

    O'Hare remained the world's busiest airport until it was eclipsed by Hartsfield-Jackson Atlanta International Airport in 1998. O'Hare had four runways in 1955; [35] 8,000 foot (2,400 m) runway 14R/32L opened in 1956 and was extended to 11,600 feet (3,500 m) a few years later, allowing nonstops to Europe. Runway 9R/27L (now 10L/28R) opened in ...

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  7. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. [3] It is expected that AI ...

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