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The Windows App is a Remote Desktop Protocol client that allows users to connect to Windows 365, Azure Virtual Desktop, and Microsoft Dev Box instances. Additionally, on non-Windows platforms excluding the browser, the Windows App allows users to connect to servers running Remote Desktop Services and remote PCs. [ 22 ]
Remote control software combined with telephone communication can be nearly as helpful for novice computer-users as if the support staff were actually there. Remote desktop software can be used to access a remote computer: a physical personal computer to which a user does not have physical access, but that can be accessed or interacted with. [4]
Quick Assist (Windows 10 and later) and Windows Remote Assistance (Windows XP through Windows 8.1) Remote Desktop Connection (RDC) Fast user switching; Windows Subsystem for Linux (via MSRDC) The first two are individual utilities that allow a user to operate an interactive session on a remote computer over the network. In case of Remote ...
Alternatively, a machine (which may be a workstation or a network server) with screen, keyboard, and mouse can be set up to boot and run the VNC server as a service or daemon, then the screen, keyboard, and mouse can be removed and the machine stored in an out-of-the way location. Users commonly deploy VNC as a cross-platform remote desktop system.
One of the most used tools in remote support sessions are the ones that allow desktop sharing. [2] It is also possible to provide what is commonly called Unattended Support (the technician is granted total remote access to the client’s computer, even when he is not physically close to it).
To use RAS from a remote node, a RAS client program is needed, or any PPP client software. Most remote control programs work with RAS. PPP is a set of industry standard framing and authentication protocols that enable remote access. Microsoft Remote Access Server (RAS) is the predecessor to Microsoft Routing and Remote Access Server (RRAS).
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The Windows Remote Desktop Connection client can be used to connect to such a server. There is also Azure Virtual Desktop which makes use of RDP and is a part of the Microsoft Azure platform. There is also a VirtualBox Remote Display Protocol (VRDP) used in the VirtualBox virtual machine implementation by Oracle. [43]