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  2. Install and uninstall Private WiFi for AOL on a computer

    help.aol.com/articles/installing-uninstalling...

    1. Log in to your AOL account. 2. Visit the Private WiFi product page. 3. Click Download Now. 4. Once download is complete, click Open. 5. Click Run. 6. Click Next. 7. Check the Confirmation box and click Next to accept the license agreement and install Private WiFi.

  3. Troubleshoot a dial-up connection - AOL Help

    help.aol.com/articles/troubleshooting-a-dial-up...

    Unplug all phone devices in your home - Unplug all phone devices in your home, then reconnect just the modem. Try to connect online, and if it works, plug in each device one at a time until you find the one causing the problem. Restart your computer and modem - Sometimes the old "turn it off and on again" approach actually does work! Just wait ...

  4. PRIVATE WiFi® Quick Start Guide - AOL Help

    help.aol.com/articles/private-wifi-quick-start-guide

    The PRIVATE WiFi software will open automatically whenever you start your computer. If you change this default setting, you can manually open PRIVATE WiFi by clicking the desktop icon or on a PC: go to Start > All Programs > PRIVATE WiFi, Mac: double-click the icon in your Applications Folder.

  5. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    Just wait about five minutes before turning it back on to make sure everything was reset. 4. Contact your Internet Service Provider (ISP) - If you're still not able to get online, reach out to your ISP for additional help. For AOL customers, visit our support page to learn about what help options are available for you.

  6. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Clear your browser's cache to reset your browser and wipe out all the little unwanted bits of info that have been stored, making it overall run better. Fix problems with missing emails When emails go missing in AOL Mail, it's often due to a few simple things; either the message is in the wrong folder, your third-party mail client's settings, or ...

  7. PRIVATE WiFi Member Benefit FAQs - AOL Help

    help.aol.com/articles/private-wifi-member...

    PRIVATE WiFi assigns you an anonymous, untraceable IP address that hides your actual IP address and location. PRIVATE WiFi solves the inherent security problems of public WiFi hotspots by giving you the same encryption technology used by corporations, big banks and the government.

  8. AOL Help

    help.aol.com

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  9. Settings A-Z - AOL Help

    help.aol.com/settings

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.