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  2. Operations manual - Wikipedia

    en.wikipedia.org/wiki/Operations_manual

    The operations manual is intended to remind employees of how to do their job. The manual is either a book or folder of printed documents containing the standard operating procedures, a description of the organisational hierarchy, contact details for key personnel and emergency procedures.

  3. Safe work procedure - Wikipedia

    en.wikipedia.org/wiki/Safe_Work_Procedure

    SWPs are also referred to using other terms, such as standard operating procedure (SOP). A safe work procedure is a step by step description of a process when deviation may cause a loss. This risk control document created by teams within the company describes the safest and most efficient way to perform a task.

  4. Standard operating procedure - Wikipedia

    en.wikipedia.org/wiki/Standard_operating_procedure

    A standard operating procedure (SOP) is a set of step-by-step instructions compiled by an organization to help workers carry out routine operations. [1] SOPs aim to achieve efficiency, quality output, and uniformity of performance, while reducing miscommunication and failure to comply with industry regulations .

  5. Swimlane - Wikipedia

    en.wikipedia.org/wiki/Swimlane

    The swimlane flowchart differs from other flowcharts in that processes and decisions are grouped visually by placing them in lanes.Parallel lines divide the chart into lanes, with one lane for each person, group or sub process.

  6. Operational-level agreement - Wikipedia

    en.wikipedia.org/wiki/Operational-level_agreement

    An operational-level agreement (OLA) defines interdependent relationships in support of a service-level agreement (SLA). [1] The agreement describes the responsibilities of each internal support group toward other support groups, including the process and timeframe for delivery of their services.

  7. Management control system - Wikipedia

    en.wikipedia.org/wiki/Management_control_system

    Management control as an interdisciplinary subject. A management control system (MCS) is a system which gathers and uses information to evaluate the performance of different organizational resources like human, physical, financial and also the organization as a whole in light of the organizational strategies pursued.

  8. For Dummies - Wikipedia

    en.wikipedia.org/wiki/For_Dummies

    Also, some books in the series are smaller and do not follow the same formatting style as the others. Wiley has also launched an interactive online course with Learnstreet based on its popular book, Java for Dummies, 5th edition. [7] A spin-off board game, Crosswords for Dummies, was produced in the late 1990s. [8]

  9. Complete Idiot's Guides - Wikipedia

    en.wikipedia.org/wiki/Complete_Idiot's_Guides

    series) is a product line of how-to and other reference books published by Dorling Kindersley (DK). The books in this series provide a basic understanding of a complex and popular topics. The term "idiot" is used as hyperbole, to reassure readers that the guides will be basic and comprehensible, even if the topics seem intimidating.

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