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Healthy Blue is our health plan for Medicaid members. We work with thousands of doctors, specialists, and hospitals throughout North Carolina, and we partner with many local organizations to help you get the care and services you need to live your best.
Have a question or need help? If you’re a Healthy Blue of North Carolina Medicaid member, log in to your account to send us a message or call now.
As a Healthy Blue member, you get all of your Medicaid benefits and services, including: Primary care provider (PCP) visits; Immunizations and wellness visits; EPSDT (Early and Periodic Screening, Diagnosis, and Treatment) services for members under 21; Maternity care; Hospital care; Lab and X-ray services; Home health and personal care ...
Help Healthy Blue members prepare to renew their Medicaid healthcare coverage and benefits by educating them on what documents are needed to ensure their renewal form is completed accurately. Members can submit their renewal form via web (preferred), phone, fax, mail, or in person.
Want to join a North Carolina Medicaid plan? Visit the Healthy Blue of North Carolina official site to learn how to enroll in Medicaid. Find out more today.
Login to your Healthy Blue account to view or print ID cards, update contact info, manage prescriptions, and more! Visit the HealthyBlueNC.com official site today.
To request or check the status of a prior authorization request or decision for a particular Healthy Blue member, access our Interactive Care Reviewer (ICR) tool via Availity. Once logged in, select Patient Registration | Authorizations & Referrals, then choose Authorizations or Auth/Referral Inquiry as appropriate.
1. Look for your member ID card. You should have received your Healthy Blue member ID card in the mail. You’ll use it for doctor visits, prescriptions, and hospital stays. If it’s been more than two weeks since you enrolled and you didn’t receive your card, give us a call at 844-594-5070 (TTY 711). 2.
Find a North Carolina doctor that accepts Medicaid using our online search tool. Visit the Healthy Blue of North Carolina official site today.
To determine coverage of a particular service or procedure for a specific member: Access eligibility and benefits information on Availity. Use the Prior Authorization Lookup Tool within Availity or. Call Provider Services at 1-844-594-5072.