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Learn how to use Facebook, fix a problem, and get answers to your questions.
Learn about what to do if you can’t reset your Facebook password because you can't access the email or mobile phone number on your account.
Create a Facebook account; Log into your Facebook account; Recover your Facebook account if you can’t log in; Change or reset your Facebook password; Make a strong Facebook password
This process is for reporting something on Facebook that isn't working correctly, like a broken feature or a payment issue. If you're having other issues, such as trouble logging into your account or if you think you've been hacked, learn more about what steps you can take.
Learn about what to do if you can't reset your Facebook password because you can't access the email address or mobile phone number on your account.
We may suspend your Facebook account if we find that the account or activity on it may not follow our Community Standards. You can appeal the suspension within 180 days. If you don’t appeal the suspension after 180 days or if your appeal isn’t successful, we’ll permanently disable your account.
If someone gains access to your account, or creates an account to pretend to be you or someone else, we want to help. We also encourage you to let us know about accounts that represent fake or fictional people, pets, celebrities or organizations.
Get help with using Facebook, troubleshooting issues, and finding answers to your questions on the Help Center.
Answer a few questions, and we'll help you find the right solution.
Recover your Facebook account if you can't access your account email address or mobile phone number