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If you've confirmed the message is safe, we recommend you review your connected devices, confirm or delete your app password, or use the AOL app to ensure continued safe access to your account. If you think the message indicates suspicious activity, we recommend you change your password and secure your account.
If you get a package scam text, here is how you can report it: Without clicking on the web link, copy the body of the suspicious text message and paste into a new email.
When you log into your bank, credit card, or other online account (Amazon, your health insurance website, etc.), you might receive a text message or email containing a verification code.
"If you receive a call, email or text from your credit card issuer or bank about potential fraud on your account, for example, do not address the issue based on that communication.
Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...
• Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.
• Create strong and unique passwords for your accounts. • Check credit card and bank statements for illegitimate transactions. • Log in to your shopping accounts to make sure orders weren't falsely placed. • Check and secure all of your accounts (i.e. email, stores, bank accounts, etc.). Concerned your AOL account has been compromised?
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