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2. 81 Times Customer Support Chats Were Completely Useless - AOL

   www.aol.com/lifestyle/81-times-customer-support...

   Throughout the process, if the customer wants to talk to an agent, they simply opt out of the support, provide a phone number, and almost instantly the phone rings (amazing fast most of the time ...

3. Intelcom - Wikipedia

   en.wikipedia.org/wiki/Intelcom

   Intelcom (also known as Intelcom Courier Canada Inc.) is a Canadian courier and package delivery company headquartered in Montreal, Quebec. The company delivers nearly 500,000 parcels per day across Canada. [1] Intelcom’s clients include Amazon as well as Pitney Bowes and Landmark Global, which handle shipping for Etsy and eBay. [2]

4. Remote work - Wikipedia

   en.wikipedia.org/wiki/Remote_work

   Individuals may differ in their reactions to the job characteristics in remote work. According to job characteristics theory, the personal need for accomplishment and development ("growth need strength") [99] influences how much an individual will react to the job dimensions of remote work. For instance, those individuals high in "growth need ...

5. Virtual assistant - Wikipedia

   en.wikipedia.org/wiki/Virtual_assistant

   Google Assistant running on a Pixel XL smartphone. A virtual assistant (VA) is a software agent that can perform a range of tasks or services for a user based on user input such as commands or questions, including verbal ones.

6. Applications of artificial intelligence - Wikipedia

   en.wikipedia.org/wiki/Applications_of_artificial...

   An AI-powered engine streamlines the complexity of job hunting by assessing information on job skills, salaries, and user tendencies, matching job seekers to the most relevant positions. Machine intelligence calculates appropriate wages and highlights resume information for recruiters using NLP, which extracts relevant words and phrases from text.

7. Amazon (company) - Wikipedia

   en.wikipedia.org/wiki/Amazon_(company)

   Amazon.com, Inc., [1] doing business as Amazon (/ ˈ æ m ə z ɒ n / ⓘ, AM-ə-zon; UK also / ˈ æ m ə z ə n /, AM-ə-zən), is an American multinational technology company engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence. [5]