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PT Telekomunikasi Indonesia (Persero) Tbk [2] (lit. ' Telecommunications Indonesia State-owned Public Limited Company ' [2]) officially shortened into PT Telkom Indonesia (Persero) Tbk, also simply known as Telkom, is an Indonesian multinational telecommunications conglomerate [4] with its corporate headquarters in Bandung and its operational headquarters in the Telkom Landmark Complex in ...
Telkomsel is the largest cellular telecommunication carrier in the country with 169.5 million customer base as of 2020. [2] The company operates their GSM network on the 900–1800 MHz frequency range, as well as 3G , 4G , and 5G services on other frequencies.
Current logo in Indonesian version "The Ever-Burning Fire", the old emblem of the Department of Information of the Republic of Indonesia. The Ministry of Communication and Digital Affairs (Indonesian: Kementerian Komunikasi dan Digital; abbreviated as Komdigi) is an Indonesian government ministry that is responsible for communications, information affairs and internet censorship.
The Golden Indonesia 2045 Vision (Indonesian: Visi Indonesia Emas 2045) is an Indonesian ideal that sets the goal for the country to be a sovereign, advanced, fair and prosperous nation by its centennial in 2045. [1] [2] The goal is set in 2045, since by then Indonesia will commemorate 100 years of its independence.
PT Kereta Commuter Indonesia [1] (trading as KAI Commuter, [2] abbreviated as KCI or KAIC) is a subsidiary of the Indonesian national railway company PT Kereta Api Indonesia (KAI) which manages commuter rail services.
PT Pos Indonesia (Persero) (trading as POS IND Logistik Indonesia or POS IND since 2023) [4] is the state-owned company responsible for providing postal service in Indonesia. It was established with the current structure in 1995 and now operates 11 regional divisions.
Garuda Indonesia Airways is the flag carrier of Indonesia, headquartered at Soekarno–Hatta International Airport near Jakarta.A successor of KLM Interinsulair Bedrijf, it is a member of SkyTeam airline alliance and the second-largest airline of Indonesia after Lion Air, operating scheduled flights to a number of destinations across Asia, Europe, and Australia from its hubs, focus cities, as ...
The perception of success of the customer service interactions is dependent on employees "who can adjust themselves to the personality of the customer". [2] Customer service is often practiced in a way that reflects the strategies and values of a firm. Good quality customer service is usually measured through customer retention.