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  2. BBB Reveals America's Most Complained-About Businesses - AOL

    www.aol.com/news/2012-03-02-bbb-reveals-americas...

    Topping the complaint list were cell-phone companies, with 38,420 complaints, up 41% over 2010. After that, the list includes (in order of number of gripes): new-car dealers

  3. Consumers' Checkbook - Wikipedia

    en.wikipedia.org/wiki/Consumers'_Checkbook

    Consumers' Checkbook/Center for the Study of Services (doing business as Consumers’ CHECKBOOK) is an independent, nonprofit consumer organization.It was founded in 1974 [1] in order to provide survey information to consumers about vendors and service providers.

  4. Customer review - Wikipedia

    en.wikipedia.org/wiki/Customer_review

    Abuses akin to ballot stuffing of favourable reviews by the seller (known as incentivized reviews), or negative reviews by competitors, need to be policed by the review host site. Indeed, gathering fake reviews has become big business. [2] In 2012, for example, fake book reviews have been revealed as significantly affecting ratings on Amazon.

  5. Scam baiting - Wikipedia

    en.wikipedia.org/wiki/Scam_baiting

    For scams conducted via written communication, baiters may answer scam emails using throwaway email accounts, pretending to be receptive to scammers' offers. [4]Popular methods of accomplishing the first objective are to ask scammers to fill out lengthy questionnaires; [5] to bait scammers into taking long trips; to encourage the use of poorly made props or inappropriate English-language ...

  6. As the industry adjusts to this rapidly evolving issue, there are a few things you can do as a consumer to make sure you don't waste your money on a fake book: Check out the ratings and reviews ...

  7. List of scams - Wikipedia

    en.wikipedia.org/wiki/List_of_scams

    The Spanish Prisoner scam—and its modern variant, the advance-fee scam or "Nigerian letter scam"—involves enlisting the mark to aid in retrieving some stolen money from its hiding place. The victim sometimes believes they can cheat the con artists out of their money, but anyone trying this has already fallen for the essential con by ...

  8. Crumbl Scam Charged $17 For A Single Cookie—And People ...

    www.aol.com/lifestyle/crumbl-scam-charged-17...

    A recent pop-up Crumbl cookie event held in Sydney left many customers feeling duped, as eager fans lined up for up to 45 minutes for the chance to taste the cult-favorite cookies, priced at a ...

  9. Consumer complaint - Wikipedia

    en.wikipedia.org/wiki/Consumer_complaint

    A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service.