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Check your account email client. One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.
Desktop apps, like Outlook, Thunderbird, and Mac Mail, can access AOL Mail using POP. Copies of your email download to the app, so actions in the app won't affect your account. One POP setting, however, will delete email from your account when it's downloaded. To disable the "delete emails from server" option, contact your app manufacturer.
• New Mail Select the sound you want played when new email arrives. • Reading Select how you want your emails to be displayed in your inbox. • Today on AOL Select the box to show latest news, unread messages, and mail tips. • Sender Name Display Choose to display either the sender's name or email address.
While the default setting is to show all images except for those in spam emails, turning the setting off can increase the privacy and security of your account by disabling potentially malicious images and content. 1. Click Settings | More Settings. 2. Click Viewing email tab. 3. Scroll down, until you see Show images in messages.
Update your email client application If you're using an older version of your email client, it could be outdated and no longer compatible with the latest security settings. We recommend updating to the latest version of your email client, then removing and re-adding your AOL Mail account.
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!
If your account is working on a web browser and you made sure you're using the right server settings, then update your email app to the newest version available. If you're still experiencing issues with your app, contact the manufacturer. Also, access your AOL Mail on a web browser. Keep in mind - For two-step verification, generate an app ...
You've Got Mail!® Millions of people around the world use AOL Mail, and there are times you'll have questions about using it or want to learn more about its features. That's why AOL Mail Help is here with articles, FAQs, tutorials, our AOL virtual chat assistant and live agent support options to get your questions answered.